Seasonal IT Helpdesk Analyst — Client & Internal Support (Dec–Apr)

CliftonLarsonAllen LLP; Houston (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

CliftonLarsonAllen LLP (CLA) is seeking a Seasonal IT Client Support Analyst in Houston. The role runs from December 2026 through April 2027, supporting CLA clients and staff with IT inquiries and issues.

You will handle chat requests, troubleshoot access problems, and document activities in the ticketing and incident management systems, contributing to a responsive client experience and collaboration across teams.

Qualifications

• 1 year of experience in customer service with IT support.
• High school diploma or equivalent.
• Strong communication and problem-solving abilities.

Responsibilities

• Respond to chat support requests from CLA clients and internal team members.
• Troubleshoot and resolve basic login and application navigation issues.
• Log detailed activities and track requests in the incident management system.
• Work independently and in a team, sharing support experiences and issues.

Skills

Customer service

IT support

Chat support

Communication

Education

High school diploma or equivalent

Tools

Incident management system

Ticketing system

Chat support software

Job description

CliftonLarsonAllen LLP (CLA) is seeking a Seasonal IT Client Support Analyst in Houston. The role runs from December 2026 through April 2027, supporting CLA clients and staff with IT inquiries and issues.

You will handle chat requests, troubleshoot access problems, and document activities in the ticketing and incident management systems, contributing to a responsive client experience and collaboration across teams.