Seasonal IT Client Support Specialist (Dec–Apr)

CliftonLarsonAllen LLP; Dallas (TX); On-site; USD 23,000 - 30,000; Part time

Job summary

CLA (CliftonLarsonAllen LLP) seeks a Seasonal IT Client Support Analyst in Dallas, TX to assist clients and CLA members via chat. The role starts in December 2026 and runs through April 2027, providing exposure to incident management and IT ticketing processes.

You will troubleshoot login issues, log activities, and work with a team or independently to deliver excellent customer service with clear written and verbal communication.

Qualifications

• Minimum 1 year experience in customer service and IT support.
• High school diploma or equivalent.

Responsibilities

• Respond to chat support requests from CLA clients and internal members.
• Troubleshoot log-in and navigation issues.
• Log detailed activities and track requests in an incident management system.
• Work independently or in a team, sharing support experiences.
• Develop working knowledge of IT ticketing systems and chat support.
• Demonstrate strong verbal and written communication and customer service.

Skills

Customer service

IT support

Troubleshooting

Communication skills

Teamwork

Education

High school diploma

Tools

Incident management software

Chat support platform

Job description

CLA (CliftonLarsonAllen LLP) seeks a Seasonal IT Client Support Analyst in Dallas, TX to assist clients and CLA members via chat. The role starts in December 2026 and runs through April 2027, providing exposure to incident management and IT ticketing processes.

You will troubleshoot login issues, log activities, and work with a team or independently to deliver excellent customer service with clear written and verbal communication.