Seasonal IT Client Support Specialist

CliftonLarsonAllen LLP; Atlanta (GA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k plan

Job summary

CLA is seeking a Seasonal IT Client Support Analyst to join our Information Technology team in Atlanta, GA. The role runs December 2026 through April 2027 and focuses on delivering excellent client and internal member support with a sense of urgency and integrity.

You will respond to chat requests, troubleshoot login issues, log activities in incident management, and collaborate with teammates while maintaining strong communication and customer service skills.

Qualifications

• Minimum 1 year experience in customer service and providing IT support.
• High school diploma or equivalent is required.

Responsibilities

• Respond to chat support requests from CLA clients and Internal CLA members.
• Troubleshoot and resolve basic log-in and application navigation issues
• Log detailed activities, and track requests utilizing an incident management database
• Be able to work independently as well as in a team setting by sharing support experiences and issues.
• Cultivate a working knowledge of IT ticketing system and chat support
• Demonstrate strong verbal and written communication skills
• Strong customer service skills

Skills

Customer service

IT support

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

CLA is seeking a Seasonal IT Client Support Analyst to join our Information Technology team in Atlanta, GA. The role runs December 2026 through April 2027 and focuses on delivering excellent client and internal member support with a sense of urgency and integrity.

You will respond to chat requests, troubleshoot login issues, log activities in incident management, and collaborate with teammates while maintaining strong communication and customer service skills.