Seasonal In-Person Client Concierge & Front Desk

H&R Block, Inc.; Huntsville (AL); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block, Inc. in Huntsville, AL is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-ins, and route inquiries to the right tax professional.

This in-person role supports daily office operations and helps create a professional client experience. You will answer calls, schedule appointments, handle documents, and collaborate with tax pros to ensure smooth service during tax season.

Qualifications

• Experience in fast-paced client-centric environments.
• Strong communication and teamwork.
• Ability to multitask and manage priorities.
• Detail-oriented and organized.
• Proficient with basic computer tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication

Customer service

Team collaboration

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Huntsville, AL is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-ins, and route inquiries to the right tax professional.

This in-person role supports daily office operations and helps create a professional client experience. You will answer calls, schedule appointments, handle documents, and collaborate with tax pros to ensure smooth service during tax season.