Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Atmore (AL); Vor Ort; USD 18.000 - 25.000; Vollzeit

Zusammenfassung

H&R Block seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Alabama. You will greet clients, manage scheduling, and support daily operations alongside tax professionals.

This in-person role emphasizes accuracy, discretion, and teamwork during busy tax seasons. Ideal candidates have client-facing experience, strong communication, and the ability to multitask while maintaining organization.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with the ability to collaborate with a team.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Proficiency with Microsoft Office, Teams, and scheduling systems.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Interpersonal skills

Multitasking

Organizational skills

Communication skills

Customer service

Ausbildung

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling software

Jobbeschreibung

H&R Block seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Alabama. You will greet clients, manage scheduling, and support daily operations alongside tax professionals.

This in-person role emphasizes accuracy, discretion, and teamwork during busy tax seasons. Ideal candidates have client-facing experience, strong communication, and the ability to multitask while maintaining organization.