Seasonal Client Service & Front Desk Specialist

H&R Block, Inc.; Athens (AL); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block in Huntsville, AL is seeking a seasonal Client Service Professional / Receptionist. You will be the welcoming front-line for clients, manage check-in, scheduling, and support daily office operations alongside tax professionals.

This in-person role includes training with potential growth into tax preparation or office leadership. Evening and weekend availability during tax season is required, and you’ll handle sensitive client information with discretion and care.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with clients and team.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a professional first impression as the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal communication

Multitasking

Organizational skills

Computer basics

Evenings/weekends availability

Education

High school diploma or equivalent

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block in Huntsville, AL is seeking a seasonal Client Service Professional / Receptionist. You will be the welcoming front-line for clients, manage check-in, scheduling, and support daily office operations alongside tax professionals.

This in-person role includes training with potential growth into tax preparation or office leadership. Evening and weekend availability during tax season is required, and you’ll handle sensitive client information with discretion and care.