In-Person Client Service Pro (Seasonal) — Growth Path

H&R Block, Inc.; Cullman (AL); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Huntsville, AL. You will greet clients, manage check-ins, and coordinate with tax professionals to direct clients to the right service.

This in-person role emphasizes professionalism and confidential handling of client information. You will support daily office operations, handle scheduling, and help maintain a welcoming office environment.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interaction.
• Ability to multitask and manage competing priorities.
• Highly organized with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and serve as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and discretion.

Kenntnisse

Customer service

Interpersonal communication

Multitasking

Organizational skills

Computer basics

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Huntsville, AL. You will greet clients, manage check-ins, and coordinate with tax professionals to direct clients to the right service.

This in-person role emphasizes professionalism and confidential handling of client information. You will support daily office operations, handle scheduling, and help maintain a welcoming office environment.