Client Experience Specialist - Tax Office (Seasonal)

H&R Block, Inc.; Harvest (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Huntsville, AL. You’ll greet clients, answer calls, schedule appointments, and match clients with the right tax professional.

This in-person role supports daily office operations, manages check-in and document intake, and maintains a welcoming, organized office environment. Training and growth opportunities exist in tax preparation or office leadership, with availability to work evenings and weekends during tax

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and professional communication.
• Ability to multitask and prioritize with attention to detail.
• Comfort with basic computer tools and scheduling systems.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule, and match clients with tax professionals.
• Manage check-in and intake, including document handling.
• Maintain organized, clean office environment.
• Collaborate with tax professionals to support operations.
• Handle sensitive information with confidentiality.

Skills

Client service

Strong communication

Multitasking

Organizational skills

Microsoft Office

Education

High school diploma or GED

Tools

Scheduling systems

Microsoft Office

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Huntsville, AL. You’ll greet clients, answer calls, schedule appointments, and match clients with the right tax professional.

This in-person role supports daily office operations, manages check-in and document intake, and maintains a welcoming, organized office environment. Training and growth opportunities exist in tax preparation or office leadership, with availability to work evenings and weekends during tax