Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Alabama; Hybrid; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. in Alabama is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. In this in-person role, you will greet clients, manage check-in, answer calls, schedule appointments, and coordinate with tax professionals to ensure smooth daily operations.

You will handle documents, maintain a tidy front desk, and protect client information. Prior hospitality or customer service experience and strong communication are preferred.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with clients and team members.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including documents.
• Maintain front desk organization and office cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Basic computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Alabama is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. In this in-person role, you will greet clients, manage check-in, answer calls, schedule appointments, and coordinate with tax professionals to ensure smooth daily operations.

You will handle documents, maintain a tidy front desk, and protect client information. Prior hospitality or customer service experience and strong communication are preferred.