Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Owens Cross Roads (AL); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Huntsville, AL. This in-person role welcomes clients, schedules visits, and supports daily office operations with a focus on hospitality and accuracy.

You will work alongside tax professionals, manage check-in processes, and help ensure a smooth client experience. Evening and weekend availability during tax season is required.

Qualifications

• Experience in a fast-paced client-centric environment.
• Excellent written and verbal communication.
• Able to multitask and manage competing priorities.
• Strong organizational skills with attention to detail.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Organizational skills

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Huntsville, AL. This in-person role welcomes clients, schedules visits, and supports daily office operations with a focus on hospitality and accuracy.

You will work alongside tax professionals, manage check-in processes, and help ensure a smooth client experience. Evening and weekend availability during tax season is required.