Tax-Season Client Concierge & Front Desk Pro

H&R Block, Inc.; Moulton (AL); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block in Huntsville, AL is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, assist with daily operations, and support a team of tax professionals.

This in-person role offers training and opportunities to grow into tax preparation or office leadership, with evening and weekend hours during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Ability to multitask and manage priorities throughout the day.
• Excellent interpersonal and communication skills.
• Comfort with basic computer programs and scheduling tools.
• Willingness to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive client information with confidentiality.

Skills

Customer service experience

Interpersonal skills

Multitasking

Organizational skills

Strong communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Huntsville, AL is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, assist with daily operations, and support a team of tax professionals.

This in-person role offers training and opportunities to grow into tax preparation or office leadership, with evening and weekend hours during tax season.