Seasonal Client Concierge & Office Receptionist

H&R Block, Inc.; Hartselle (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Huntsville, AL.

The role is an in-person, client-facing position focused on greeting clients, managing scheduling, and supporting daily office operations with a team of tax professionals. The ideal candidate has strong communication and organizational skills, experience in fast-paced client-centric environments, and availability to work evenings and weekends during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and interpersonal skills.
• Ability to multitask and manage competing priorities.
• Good organizational skills and attention to detail.
• Proficiency with basic computer programs (Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Organizational skills

MS Office

Teams

Scheduling systems

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Huntsville, AL.

The role is an in-person, client-facing position focused on greeting clients, managing scheduling, and supporting daily office operations with a team of tax professionals. The ideal candidate has strong communication and organizational skills, experience in fast-paced client-centric environments, and availability to work evenings and weekends during tax season.