Seasonal Front Desk & Client Services Receptionist

H&R Block, Inc.; Edwardsburg (MI); Presencial; USD 21.000 - 28.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. in Michigan is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients and support daily office operations.

This in-person role focuses on scheduling, front-desk duties, and coordinating with tax professionals to deliver a smooth client experience. Ideal candidates will excel in a fast-paced, client-centric environment, demonstrate strong communication and organizational skills, and be available evenings and weekends during tax season.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Familiarity with basic computer programs (Office, Teams).

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conocimientos

Fast-paced environment

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Customer service

Educación

High school diploma/GED or equivalent

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in Michigan is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients and support daily office operations.

This in-person role focuses on scheduling, front-desk duties, and coordinating with tax professionals to deliver a smooth client experience. Ideal candidates will excel in a fast-paced, client-centric environment, demonstrate strong communication and organizational skills, and be available evenings and weekends during tax season.