Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Lapeer (MI); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is looking for a seasonal Client Service Professional / Receptionist in Michigan to be the welcoming face of the office.

You’ll greet clients, handle check-ins, and coordinate scheduling with tax professionals while supporting daily operations in person. This role offers hands-on training and potential growth into tax preparation or office leadership, with emphasis on strong communication, multitasking, and confidentiality.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Interpersonal skills

Customer service

Multitasking

Organization

Communication

Educación

High school diploma/GED

Herramientas

Microsoft Office

Scheduling systems

Teams

Descripción del empleo

H&R Block, Inc. is looking for a seasonal Client Service Professional / Receptionist in Michigan to be the welcoming face of the office.

You’ll greet clients, handle check-ins, and coordinate scheduling with tax professionals while supporting daily operations in person. This role offers hands-on training and potential growth into tax preparation or office leadership, with emphasis on strong communication, multitasking, and confidentiality.