Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Newport News (VA); Presencial; USD 18.000 - 37.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. in Newport News, VA, is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support busy tax offices. This in-person role involves greeting clients, scheduling appointments, and guiding them to the right tax professional.

You'll handle check-in, document intake, and everyday office operations, collaborating with tax professionals while maintaining confidentiality and a professional client experience during the tax season.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Proficiency with basic computer tools (MS Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including document handling.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals for smooth daily operations.
• Handle sensitive client information with confidentiality.

Conocimientos

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Customer service

MS Office

Educación

High school diploma/GED or equivalent

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in Newport News, VA, is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support busy tax offices. This in-person role involves greeting clients, scheduling appointments, and guiding them to the right tax professional.

You'll handle check-in, document intake, and everyday office operations, collaborating with tax professionals while maintaining confidentiality and a professional client experience during the tax season.