Seasonal Client Service & Receptionist (In-Person)

H&R Block, Inc.; Hampton (VA); Vor Ort; USD 18.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block, Inc. in Hampton, VA seeks a Seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations with a friendly, professional presence.

This in‑person role offers training, potential growth into tax preparation or office leadership, and the chance to work with a team of tax professionals while assisting clients during tax season. You will schedule appointments, route clients to the right specialist, and maintain confidential

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools (Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Fast-paced environment

Interpersonal communication

Multitasking

Organizational skills

Computer skills (Microsoft Office, etc

Evenings/weekends availability

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. in Hampton, VA seeks a Seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations with a friendly, professional presence.

This in‑person role offers training, potential growth into tax preparation or office leadership, and the chance to work with a team of tax professionals while assisting clients during tax season. You will schedule appointments, route clients to the right specialist, and maintain confidential