Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Virginia; On-site; USD 27,000 - 56,000; Part time

Job summary

H&R Block in Virginia is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations alongside a team of tax professionals. This in-person role is not remote and offers exposure to a busy tax office environment.

Training and support are provided, with opportunities for growth into tax preparation or office leadership. Availability to work evenings and weekends during tax season is expected to meet client needs.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills with teamwork.
• Able to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with Microsoft Office, Teams, and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Be the welcoming first impression for clients and visitors.
• Manage client scheduling and calendar coordination.
• Support daily office operations and team workflow.
• Collaborate with tax professionals to ensure smooth service.
• Maintain a courteous and professional office environment.

Skills

Client service

Interpersonal communication

Multitasking

Office software

Time management

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Virginia is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations alongside a team of tax professionals. This in-person role is not remote and offers exposure to a busy tax office environment.

Training and support are provided, with opportunities for growth into tax preparation or office leadership. Availability to work evenings and weekends during tax season is expected to meet client needs.