Seasonal Front Desk & Client Services Pro (Tax Office)

H&R Block, Inc.; Manassas (VA); On-site; USD 18,000 - 37,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Virginia. This in-person position welcomes clients, manages scheduling, supports daily office operations, and collaborates with tax professionals.

This role offers training and a path into tax preparation or office leadership. Evenings and weekends during tax season are required, and previous customer-facing experience helps.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and prioritize.
• Attention to detail and follow-through.
• Proficient with basic computer programs (Office, Teams).
• Evenings and weekends during tax season availability.

Responsibilities

• Greet clients and manage reception area.
• Coordinate client scheduling and support daily office operations.
• Assist tax professionals as needed.
• Collaborate with team to deliver excellent service.
• Maintain organized work area.

Skills

Client service

Scheduling

Multitasking

Communication

Microsoft Office

Teams

Organizational skills

Education

High school diploma/GED

Tools

Scheduling systems

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Virginia. This in-person position welcomes clients, manages scheduling, supports daily office operations, and collaborates with tax professionals.

This role offers training and a path into tax preparation or office leadership. Evenings and weekends during tax season are required, and previous customer-facing experience helps.