Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Middletown (NJ); Vor Ort; USD 22.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist in New Jersey. You’ll be the welcoming face, manage client scheduling, and support daily office operations alongside tax professionals.

This in-person role offers training and a pathway into tax prep or leadership. The position requires strong communication, ability to multitask, and comfort with basic computer tools. Evenings and weekends during tax season are required.

Qualifikationen

• Experience in fast-paced, client-focused environments.
• Strong interpersonal and communication skills.
• Able to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Willing to work evenings and weekends during tax season.

Aufgaben

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake processes, including documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive client information with confidentiality.

Kenntnisse

Customer service

Interpersonal skills

Multitasking

Organizational skills

Microsoft Office

Scheduling software

Evening/weekend availability

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist in New Jersey. You’ll be the welcoming face, manage client scheduling, and support daily office operations alongside tax professionals.

This in-person role offers training and a pathway into tax prep or leadership. The position requires strong communication, ability to multitask, and comfort with basic computer tools. Evenings and weekends during tax season are required.