Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Glassboro (NJ); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block in New Jersey is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations.

You'll work with tax professionals, handle check-in and document intake, and help ensure a smooth, professional client experience. This in-person role offers training and opportunities to grow into tax preparation or office leadership.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal skills

Communication

Multitasking

Attention to detail

Availability evenings/weekends

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in New Jersey is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations.

You'll work with tax professionals, handle check-in and document intake, and help ensure a smooth, professional client experience. This in-person role offers training and opportunities to grow into tax preparation or office leadership.