Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; West New York (NJ); Presencial; USD 22.000 - 37.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. in New Jersey is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face for clients.

You will manage check-in, schedule appointments, and guide clients to the right tax professional, supporting daily office operations with a team of tax professionals. This in-person role offers training and potential growth into tax preparation or office leadership, with evenings and weekends during tax season and a strong emphasis on confidentiality and

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using Microsoft Office, Teams and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Interpersonal skills

Communication

Multitasking

Organizational skills

Customer service

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in New Jersey is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face for clients.

You will manage check-in, schedule appointments, and guide clients to the right tax professional, supporting daily office operations with a team of tax professionals. This in-person role offers training and potential growth into tax preparation or office leadership, with evenings and weekends during tax season and a strong emphasis on confidentiality and