Seasonal Client Concierge & Front Desk at Tax Office

H&R Block, Inc.; Port Reading (NJ); Vor Ort; USD 22.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist in New Jersey to greet clients in person and manage scheduling while supporting daily office operations with tax professionals.

This in-person role emphasizes confidentiality, organization, teamwork, and a welcoming client experience. Availability to work evenings and weekends during tax season is required, with training provided to grow into tax prep or leadership.

Qualifikationen

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills with teamwork.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.

Aufgaben

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle confidential client information with discretion and care.

Kenntnisse

Client service

Interpersonal skills

multitasking

Organizational skills

Computer literacy

Evenings & weekends

Ausbildung

HS diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist in New Jersey to greet clients in person and manage scheduling while supporting daily office operations with tax professionals.

This in-person role emphasizes confidentiality, organization, teamwork, and a welcoming client experience. Availability to work evenings and weekends during tax season is required, with training provided to grow into tax prep or leadership.