Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; New Jersey; On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block in New Jersey seeks a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support the office during tax season. This in-person role partners with tax professionals to ensure smooth operations and a professional client experience.

Ideal for someone who can multitask, communicate effectively, and handle confidential information, with opportunities to grow into tax preparation or leadership positions within the office.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (MS Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Multitasking

Communication

Organizational skills

Office software

Evenings/weekends availability

Education

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling software

Job description

H&R Block in New Jersey seeks a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support the office during tax season. This in-person role partners with tax professionals to ensure smooth operations and a professional client experience.

Ideal for someone who can multitask, communicate effectively, and handle confidential information, with opportunities to grow into tax preparation or leadership positions within the office.