Seasonal Front Desk & Client Concierge

H&R Block, Inc.; New Hanover Township (NJ); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in New Jersey to greet clients, manage scheduling, and support daily office operations alongside tax professionals in person.

You will be the face of the office, ensuring a welcoming environment and coordinating check-in, document handling, and client flow. Training is provided, with potential growth into tax prep or office leadership.

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Communication

Multitasking

Organization

Tech literacy

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in New Jersey to greet clients, manage scheduling, and support daily office operations alongside tax professionals in person.

You will be the face of the office, ensuring a welcoming environment and coordinating check-in, document handling, and client flow. Training is provided, with potential growth into tax prep or office leadership.