Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Gibbstown (NJ); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block, Inc. in New Jersey is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-ins, and schedule appointments.

You will support daily office operations and help connect clients with the right tax professionals in a friendly, professional environment. This in-person role offers training and a path into tax preparation or leadership, with evenings and weekends required during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; ability to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools (e.g., Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Microsoft Office/Teams

Education

High school diploma/GED

Tools

Scheduling systems

Job description

H&R Block, Inc. in New Jersey is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-ins, and schedule appointments.

You will support daily office operations and help connect clients with the right tax professionals in a friendly, professional environment. This in-person role offers training and a path into tax preparation or leadership, with evenings and weekends required during tax season.