Seasonal Front Desk & Client Services Associate

H&R Block, Inc.; Lake Hiawatha (NJ); Sur place; USD 22 000 - 37 000; Plein temps

Résumé du poste

H&R Block, Inc. seeks a Seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in-person in New Jersey. You will greet clients, manage scheduling, and assist tax professionals while maintaining confidentiality and a professional environment.

The role offers hands-on training and potential growth into tax preparation or leadership as you gain experience with our office team during tax season.

Qualifications

• Fast-paced, client-centric environment experience required.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs including Office 365.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and be the face of the office.
• Answer phones, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, including document handling.
• Maintain organized and clean office for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and discretion.

Connaissances

Client service

Interpersonal skills

Multitasking

Attention to detail

Computer literacy

Evenings/weekends

Formation

High school diploma or GED

Outils

Microsoft Office

Teams

Scheduling software

Description du poste

H&R Block, Inc. seeks a Seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in-person in New Jersey. You will greet clients, manage scheduling, and assist tax professionals while maintaining confidentiality and a professional environment.

The role offers hands-on training and potential growth into tax preparation or leadership as you gain experience with our office team during tax season.