Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; New Brunswick (NJ); Vor Ort; USD 22.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block, Inc. in New Brunswick, NJ invites applicants for a Seasonal Client Service Professional / Receptionist role. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals in a busy, in-person office.

This entry-level position offers training and a path to growth in tax preparation or office leadership, with evening and weekend hours during tax season. Strong communication and organizational skills are valued.

Qualifikationen

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Client service

Interpersonal skills

Multitasking

Detail oriented

Office software

Scheduling systems

Ausbildung

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. in New Brunswick, NJ invites applicants for a Seasonal Client Service Professional / Receptionist role. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals in a busy, in-person office.

This entry-level position offers training and a path to growth in tax preparation or office leadership, with evening and weekend hours during tax season. Strong communication and organizational skills are valued.