Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Klamath Falls (OR); Presencial; USD 22.000 - 30.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. in Eugene, OR is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations. You will work closely with tax professionals to ensure a smooth client experience in person.

The role requires strong communication, multitasking, and organizational skills, with availability for evenings and weekends during tax season. This is an in-person, seasonal position at a tax office.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Interpersonal skills

Customer service

Multitasking

Organizational skills

Communication

Scheduling

Evenings and weekends

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in Eugene, OR is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations. You will work closely with tax professionals to ensure a smooth client experience in person.

The role requires strong communication, multitasking, and organizational skills, with availability for evenings and weekends during tax season. This is an in-person, seasonal position at a tax office.