Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Oregon City (OR); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block in Oregon is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, handle check-in, manage scheduling, and support daily operations alongside tax professionals.

This in-person role requires strong interpersonal skills and the ability to multitask in a fast-paced environment. Evening/weekend availability during tax season is expected.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate effectively with team and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal skills

Multitasking

Organization

Microsoft Office

Teams

Scheduling systems

Education

High school diploma

Tools

Microsoft Office

Scheduling systems

Job description

H&R Block in Oregon is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, handle check-in, manage scheduling, and support daily operations alongside tax professionals.

This in-person role requires strong interpersonal skills and the ability to multitask in a fast-paced environment. Evening/weekend availability during tax season is expected.