Seasonal Front Desk & Client Care Specialist

H&R Block, Inc.; Springfield (OR); Presencial; USD 21.000 - 30.000; A tiempo parcial

Descripción de la vacante

H&R Block in Oregon is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

The role focuses on delivering a welcoming experience, coordinating with tax professionals, and maintaining organization while handling sensitive information. Evening and weekend availability during tax season is required.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interaction.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain clean, professional office environment.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive client information with confidentiality.

Conocimientos

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Proficiency with Office tools

Scheduling systems familiarity

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block in Oregon is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

The role focuses on delivering a welcoming experience, coordinating with tax professionals, and maintaining organization while handling sensitive information. Evening and weekend availability during tax season is required.