Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Happy Valley (OR); On-site; USD 21,000 - 29,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage front-desk operations in our Oregon office.

You will handle scheduling, check-in, and collaboration with tax professionals, with training provided; this in-person role requires flexibility for evenings and weekends during tax season. Join a team that supports daily office operations and client experiences, with emphasis on confidentiality, professionalism, and strong communication.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multi-task and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Communication

Multitasking

Attention to detail

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling software

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage front-desk operations in our Oregon office.

You will handle scheduling, check-in, and collaboration with tax professionals, with training provided; this in-person role requires flexibility for evenings and weekends during tax season. Join a team that supports daily office operations and client experiences, with emphasis on confidentiality, professionalism, and strong communication.