Seasonal Front Desk Pro — Client Care & Scheduling

H&R Block, Inc.; Molalla (OR); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block, Inc. in Oregon is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals.

This in-person role offers training and a path into tax preparation or office leadership. Greet clients warmly, answer calls, check-in and intake, organize documents, and collaborate with the team to ensure a professional experience.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and collaboration with team members.
• Ability to multitask with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure daily operations run smoothly.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Multitasking

Communication

Office software

Evenings/weekends availability

Education

High school diploma or GED

Tools

Microsoft Office

Job description

H&R Block, Inc. in Oregon is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals.

This in-person role offers training and a path into tax preparation or office leadership. Greet clients warmly, answer calls, check-in and intake, organize documents, and collaborate with the team to ensure a professional experience.