Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Salem (OR); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Salem, Oregon. You will be the welcoming face of the office, handling client check-ins, scheduling, and coordination with tax professionals to ensure a smooth, professional experience.

The role emphasizes strong communication, confidentiality, and teamwork, with opportunities to grow into tax preparation or leadership paths within the office. This is an in-person, seasonal position during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Organizational skills

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Salem, Oregon. You will be the welcoming face of the office, handling client check-ins, scheduling, and coordination with tax professionals to ensure a smooth, professional experience.

The role emphasizes strong communication, confidentiality, and teamwork, with opportunities to grow into tax preparation or leadership paths within the office. This is an in-person, seasonal position during tax season.