Seasonal Front Desk & Client Experience Pro

H&R Block, Inc.; Sherwood (OR); On-site; USD 21,000 - 25,000; Full time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Oregon. You’ll manage client check-ins, schedule appointments, and coordinate with tax professionals to match clients with the right service.

This in-person role offers training, opportunities to advance into tax preparation, and exposure to a busy seasonal office environment. Ideal candidates will have strong communication, multitasking, and organizational skills, plus

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and verbal/written communication.
• Ability to juggle multiple tasks with attention to detail.
• Organized with solid follow-through and reliability.
• Proficient with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Computer literacy

Evenings/weekends availability

Education

High school diploma / GED or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Oregon. You’ll manage client check-ins, schedule appointments, and coordinate with tax professionals to match clients with the right service.

This in-person role offers training, opportunities to advance into tax preparation, and exposure to a busy seasonal office environment. Ideal candidates will have strong communication, multitasking, and organizational skills, plus