Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Greenville (AL); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist in Greenville, AL to greet clients, manage scheduling, and support daily office operations in person during tax season.

You will answer calls, check-in clients, scan documents, and coordinate with tax professionals to ensure a smooth, confidential client experience. Training is provided, with potential growth into tax prep or leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations and confidentiality.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Basic computer skills

Customer service orientation

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist in Greenville, AL to greet clients, manage scheduling, and support daily office operations in person during tax season.

You will answer calls, check-in clients, scan documents, and coordinate with tax professionals to ensure a smooth, confidential client experience. Training is provided, with potential growth into tax prep or leadership.