Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Reform (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Birmingham, AL seeks a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations. This in-person role offers training and a pathway into tax preparation or office leadership.

The position requires availability to work evenings and weekends during tax season, with a welcoming, professional presence and strong teamwork. Training provided and opportunities for growth.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and teamwork skills.
• Ability to multitask and manage priorities during peak periods.
• Excellent organization and follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and be the first point of contact.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake, including document handling.
• Maintain a clean, organized office for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion.

Skills

Customer service

Interpersonal skills

Multitasking

Organizational skills

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block in Birmingham, AL seeks a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations. This in-person role offers training and a pathway into tax preparation or office leadership.

The position requires availability to work evenings and weekends during tax season, with a welcoming, professional presence and strong teamwork. Training provided and opportunities for growth.