Seasonal Client Services Associate | Reception & Front Desk

H&R Block, Inc.; Piedmont (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. in Piedmont, Alabama is hiring a seasonal Client Service Professional / Receptionist who serves as the welcoming face of the office. You will greet clients, manage scheduling, support daily operations, and connect clients with the right tax professional.

This in-person role offers on-the-job training and opportunities to move into tax preparation or office leadership. Ideal candidates bring strong communication skills, a client-first attitude, and the ability to multitask during

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and teamwork skills.
• Ability to multitask and stay organized during busy periods.
• Proficient with basic computer programs and scheduling tools.

Responsibilities

• Greet clients and create a professional first impression.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Assist with check-in, intake, and document handling.
• Maintain office organization and support daily operations.
• Collaborate with tax professionals to ensure smooth service.
• Handle confidential client information with discretion.

Skills

Client service excellence

Interpersonal communication

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Piedmont, Alabama is hiring a seasonal Client Service Professional / Receptionist who serves as the welcoming face of the office. You will greet clients, manage scheduling, support daily operations, and connect clients with the right tax professional.

This in-person role offers on-the-job training and opportunities to move into tax preparation or office leadership. Ideal candidates bring strong communication skills, a client-first attitude, and the ability to multitask during