Seasonal Front Desk & Client Service Specialist

H&R Block, Inc.; Florence (AL); On-site; USD 18,000 - 25,000; Part time

Job summary

H&R Block in Alabama is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments and connect clients with the right tax professional. This in-person role supports daily office operations, maintains a professional atmosphere, and collaborates with tax professionals to ensure a smooth client experience during tax season.

Candidates should have strong interpersonal skills, be able to multitask, and be comfortable with basic computer

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills with clients and team.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (Office) and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Interpersonal skills

Multitasking

Organizational skills

Scheduling

Communication

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Alabama is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments and connect clients with the right tax professional. This in-person role supports daily office operations, maintains a professional atmosphere, and collaborates with tax professionals to ensure a smooth client experience during tax season.

Candidates should have strong interpersonal skills, be able to multitask, and be comfortable with basic computer