Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; Huntsville (AL); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block in Huntsville, AL is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support day-to-day office operations. This in-person role offers training and potential growth into tax preparation or leadership within a tax office.

You will handle client check-in, coordinate with tax professionals, and maintain a professional office environment while ensuring confidentiality of client information during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Excellent interpersonal and communication skills; collaborate effectively with team members.
• Ability to multitask and manage competing priorities during the day.
• Strong organizational skills with attention to detail and follow-through.
• Proficiency with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression as the face of the office.
• Answer phones, schedule appointments, and match clients with the appropriate tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client-centric experience

Multitasking

Team collaboration

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block in Huntsville, AL is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support day-to-day office operations. This in-person role offers training and potential growth into tax preparation or leadership within a tax office.

You will handle client check-in, coordinate with tax professionals, and maintain a professional office environment while ensuring confidentiality of client information during tax season.