Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Edwards (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support daily office operations. This in-person role offers growth toward tax preparation or leadership within a tax office team.

You will schedule appointments, connect clients with the appropriate tax professional, and maintain a professional front-desk presence during tax season, including evenings and weekends when needed.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; able to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools (e.g., Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Multitasking

Communication

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support daily office operations. This in-person role offers growth toward tax preparation or leadership within a tax office team.

You will schedule appointments, connect clients with the appropriate tax professional, and maintain a professional front-desk presence during tax season, including evenings and weekends when needed.