Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; SOUTH PLAINFIELD (NJ); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, manage check-in and scheduling, and support day-to-day operations in person. You will pair clients with the appropriate tax professional and maintain a professional, confidential office environment.

The role offers hands-on training and potential growth into tax preparation or office leadership, with a focus on accuracy and customer care during a busy tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate effectively with clients and team members.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Client service

Multitasking

Attention to detail

Scheduling

Education

High school diploma / GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, manage check-in and scheduling, and support day-to-day operations in person. You will pair clients with the appropriate tax professional and maintain a professional, confidential office environment.

The role offers hands-on training and potential growth into tax preparation or office leadership, with a focus on accuracy and customer care during a busy tax season.