Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; North Carolina; Hybrid; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will handle client check-in, scheduling, and daily operations in a fast-paced, client-centric environment.

Work alongside tax professionals, with opportunities to grow into tax prep or leadership roles. This in-person role requires availability evenings and weekends during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and professional communication.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Proficiency with Microsoft Office/Teams and scheduling tools.

Responsibilities

• Greet clients and set a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain office organization and professional environment.
• Collaborate with tax professionals to ensure seamless operations.
• Handle confidential client information with discretion.

Skills

Interpersonal skills

Communication

Multitasking

Office tools

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will handle client check-in, scheduling, and daily operations in a fast-paced, client-centric environment.

Work alongside tax professionals, with opportunities to grow into tax prep or leadership roles. This in-person role requires availability evenings and weekends during tax season.