Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Ridgway (Elk County); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, scheduling, and daily operations, partnering with tax professionals to deliver a seamless client experience.

This in-person role requires strong communication, multitasking, and discretion. Evening and weekend availability during tax season is expected, with opportunities to grow into tax prep or office leadership.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with team collaboration.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake; scan and organize documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and team members for smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Client-centric environment

Interpersonal communication

Multitasking & prioritization

Organizational skills

Office software proficiency

Evenings/weekends availability

Educación

High school diploma/GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, scheduling, and daily operations, partnering with tax professionals to deliver a seamless client experience.

This in-person role requires strong communication, multitasking, and discretion. Evening and weekend availability during tax season is expected, with opportunities to grow into tax prep or office leadership.