Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Schertz (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role handles client scheduling, check-in, and daily office operations alongside tax professionals.

You will greet clients, answer calls, match clients with the right tax advisor, and maintain a professional environment. Availability for tax-season evenings and weekends is required; training supports growth into tax preparation or leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients, manage check-in, and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Maintain office organization and assist daily operations.
• Collaborate with team to ensure a smooth client experience.
• Handle sensitive information with confidentiality.

Skills

Customer service

Communication skills

Multitasking

Team collaboration

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role handles client scheduling, check-in, and daily office operations alongside tax professionals.

You will greet clients, answer calls, match clients with the right tax advisor, and maintain a professional environment. Availability for tax-season evenings and weekends is required; training supports growth into tax preparation or leadership.