Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Washington (Washington County); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person. You’ll manage check-ins, scheduling, and connect clients with the right tax professional, contributing to a welcoming, professional experience.

This role offers training, teamwork with tax professionals, and a path into tax preparation or office leadership. Availability for evenings and weekends during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming, professional first impression as the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Communication

Multitasking

Attention to detail

Microsoft Office

Scheduling software

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person. You’ll manage check-ins, scheduling, and connect clients with the right tax professional, contributing to a welcoming, professional experience.

This role offers training, teamwork with tax professionals, and a path into tax preparation or office leadership. Availability for evenings and weekends during tax season is required.