Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; North Brunswick Township (NJ); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office.

You will greet clients, manage scheduling, handle check-ins, and support day-to-day office operations, collaborating with tax professionals to ensure a seamless client experience. This in-person role offers opportunities to advance into tax preparation or leadership, with availability to work evenings and weekends during tax season and emphasis on confidentiality and

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and verbal/written communication.
• Ability to multitask and manage priorities.
• Excellent organization with attention to detail.
• Proficient with basic computer programs (Office/Teams).
• Available to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Fast-paced environment

Interpersonal skills

Communication skills

Multitasking

Organization

Computer proficiency

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office.

You will greet clients, manage scheduling, handle check-ins, and support day-to-day office operations, collaborating with tax professionals to ensure a seamless client experience. This in-person role offers opportunities to advance into tax preparation or leadership, with availability to work evenings and weekends during tax season and emphasis on confidentiality and