Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Catoosa (OK); On-site; USD 24,000 - 32,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and connect them with the right tax professional. You will help schedule appointments and ensure client needs are met across in-person, phone, and virtual channels.

The role emphasizes friendly service, multi-tasking in a fast-paced environment, and maintaining an organized office. Prior customer service experience and a high school diploma are preferred.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience preferred.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they would like to be scheduled
• Help ensure all clients' needs are met during service in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service

Multitasking

Time management

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and connect them with the right tax professional. You will help schedule appointments and ensure client needs are met across in-person, phone, and virtual channels.

The role emphasizes friendly service, multi-tasking in a fast-paced environment, and maintaining an organized office. Prior customer service experience and a high school diploma are preferred.