Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Canton Charter Township (MI); Sur place; USD 19 000 - 33 000; Plein temps

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, answer calls, schedule appointments, and coordinate with tax professionals to ensure a smooth, professional experience.

This in-person role requires strong interpersonal skills, multitasking, and attention to detail, with availability to work evenings and weekends during tax season. Prior experience in customer service or hospitality is a plus.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Detail-oriented with solid organizational skills.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and be the face of the office.
• Answer phones, schedule appointments, and match clients to tax professionals.
• Handle client check-in and intake, including document scanning and organization.
• Maintain office cleanliness and organize daily operations.
• Collaborate with tax professionals to ensure smooth service delivery.
• Handle sensitive information with confidentiality and care.

Connaissances

Client service

Interpersonal skills

Multitasking

Organization

Computer skills

Evenings/weekends

Formation

High School Diploma

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, answer calls, schedule appointments, and coordinate with tax professionals to ensure a smooth, professional experience.

This in-person role requires strong interpersonal skills, multitasking, and attention to detail, with availability to work evenings and weekends during tax season. Prior experience in customer service or hospitality is a plus.