Seasonal Front Desk & Client Service Specialist

H&R Block, Inc.; Havana (IL); Presencial; USD 22.000 - 34.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, direct them to the right tax professionals, and schedule appointments.

You will help ensure client needs are met whether in person, over the phone, or virtually, while maintaining a clean and organized office with the team. This role emphasizes friendly client interactions, multitasking across duties, and accurate scheduling in a fast-paced environment.

Formación

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsabilidades

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Conocimientos

Customer service

Multi-tasking

Time management

Organization

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, direct them to the right tax professionals, and schedule appointments.

You will help ensure client needs are met whether in person, over the phone, or virtually, while maintaining a clean and organized office with the team. This role emphasizes friendly client interactions, multitasking across duties, and accurate scheduling in a fast-paced environment.