Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Glen Allen (VA); On-site; USD 18,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations in person.

You’ll work with tax professionals and help match clients to services while ensuring a professional, organized front desk experience. Ideal candidates have strong interpersonal skills, are detail-oriented, and can multitask in a fast-paced environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and professional communication with teammates.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including document scanning and organization.
• Maintain office organization and assist daily operations.
• Collaborate with tax professionals to ensure smooth service.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication

Multitasking

Attention to detail

Office software

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations in person.

You’ll work with tax professionals and help match clients to services while ensuring a professional, organized front desk experience. Ideal candidates have strong interpersonal skills, are detail-oriented, and can multitask in a fast-paced environment.